For your convenience, we have created a collection of frequently asked questions that some of our customers have asked us in the past.
Why should I choose Beer On The Wall?
Fresher, wide variety, more choices for you! We specialize in beer and have been around since 1999! If you are serious about your beer, then you want to buy beer from people who are serious about beer too! Our beer experts are continuously working their magic to ensure that Beer On The Wall has a fresh and exciting assortment of hard to find craft beers, imported beers, and unique beer gifts for men and women, and for all gift giving occasions.
Our Customer Service is second to none! Call us and see for yourself.
Total Quality is our goal! We buy very small amounts of each beer and keep them cool in our beer cellar from the time we get them until we ship them to you! We religiously rotate our beers to keep them brewery fresh.
You can custom build your own 6-packs and 12-packs in our online beer store, or even cases if you like. Buy as much beer online as you think you can handle. Just remember, you can only drink 30 or 40 beers a day... no matter how rich you are!
Of course, we also offer a wide variety of craft beer sampler packs, imported beer samplers and beer gifts and gift baskets. Our microbrew sampler packs are expertly designed by our beer geeks, who meticulously put together a bunch of really tasty beer assortments to choose from. We include these same awesome beer assortments in our beer baskets and gift boxes.
Did we mention our beer clubs? Oh yeah, we have the absolute best beer of the month clubs available. Period. If you are not 100% satisfied with your beer of the month membership, you can cancel at any time – no strings attached.
Can I choose what beer I will receive?
Yes – in our online beer store! You get to pick and choose from our huge variety of American made microbrews and imported beers to custom build your own 6-packs, or 12-packs, or whatever number of beers you want to buy! When you buy beer online with us, every beer in your order can be different if you want.
Can I send a surprise selection of craft beer each month as a gift?
Absolutely - with our Beer of the Month Club! We have a great selection of beer club memberships, so you are sure to find one that is exactly what you are looking for.
Our Ber of the Month Clubs are available in 6-packs or 12-packs. You decide how many months you would like to receive, and go to Check Out! It's that easy! This is the ideal gift for anyone who appreciates good micro brewed craft beer. Of course it doesn't have to be a gift. Many beer lovers order these for themselves!
Join one of our Beer Clubs and you will get a different 6- pack or 12-pack every month consisting of some of the best beer brewed in the world! You choose how long you want the membership to last. Memberships range from 2 to 12 months. You can also decide to keep getting killer craft beers until you tell us to stop! The monthly brews leave our cooler during the first half of each month.
Does Beer On The Wall store their beer cool?
Yes! We ensure freshness by always keeping your beer cool. We keep your beer in our custom built, temperature controlled cellar until we ship it to you!
How do I know the beer I get will be fresh?
We stake our name on it! Temperature and shelf life are the two most important factors in keeping microbrews fresh. We keep our beer cool and keep very small quantities of each beer on hand to ensure a quick turnaround from the brewery to you! We work closely with the brewers and distributors to ensure that the beer is fresh when we get it, and that it will arrive fresh at your doorstep. Total quality is our goal!
How does Beer On The Wall pick the beers they offer?
One at a time! We constantly travel throughout America visiting breweries, talking with the brewers, and tasting beers at their source. We offer you only the best beers that we find, and every beer that we sell is hand picked by us!
How is the beer packaged and shipped?
Environmentally friendly! We spent the extra bucks to design an environmentally friendly packaging system which accommodates the wide range of bottle sizes that we sell. We do not use Styrofoam. Please help our planet by recycling the packaging we send to you. Thanks!
Shipping is done through a network of ground carriers and delivery is made to your home or office. Someone at least 21 years old must be available to sign for the package when it arrives.
When will I receive my beer?
That depends where we are shipping it. See our Shipping Times Page
for details. Generally, the closer you are to California, the sooner you can expect to receive it. Of course, if you choose any expedited shipping method, the beer will be shipped accordingly, and you can get it as fast as you like!
Will I always be able to order every beer you offer?
Probably - but maybe not... Although we do everything we can to make all of our beers available at all times, our goal of providing the freshest and hardest to find beer available has its limitations. We will only stock small quantities of each beer to ensure that they do not sit in our cooler long. When we get a mad rush on a certain beer, we may run out. It's the nature of our business! Also, certain microbreweries only brew small batches of beer each month and some brew different beers monthly. At times, certain beers will not be available. It's the nature of their business!
Here at Beer On The Wall, we believe that keeping a very high standard of the quality and selection of our craft beer and imported beers greatly outweighs the need to have every single beer available all the times. Total quality is our goal!
If for any reason we do not have the beer you want in stock, please let us know and, if possible, we will get that beer as quickly as we can and notify you when it arrives!
Can I return my beer for a refund?
Unfortunately, no. Sorry, but we do not allow refunds for beer. Beer is like food, and you wouldn’t want us sending you beer that someone else might have tampered with, would you?
Is it safe for me to input my personal information on your site?
Absolutely! Our On-line order page is protected by SSL
(Secure Socket Layer) technology. The employment of SSL Servers is the most widely accepted secure server configuration used today for e-commerce solutions. All personal and credit card information is encrypted for you protection. We do not share or sell your information to anyone, for any reason whatsoever!
What are the shipping costs?
Depends on what you order. We charge shipping based on the weight of your order. To see what it's going to cost you, add the items you want to purchase into your shopping cart and all the shipping charges will be shown to you. Simple, huh? Remember, beer is heavy and it is expensive to ship. We do our best to keep the costs as low as possible.
Can I request a specific delivery time during the day or evening?
Unfortunately, no. We are sorry, but we cannot control the time of day your package will be delivered. Once it leaves our facility, it is in the hands of the shipper and they do not allow us to request a time of day for delivery.